I’ve been meaning to write and thank you for the excellent job you and Michael did walking me through the process. It sounds as though mortgages are just not that easy to come by these days.
Sending good wishes to you and your family,
Matt did a fantastic job. I’ve worked with several lenders over the years and Matt is at the top. We had a complex loan and everything closed on time without any issues. Matt went above and beyond and helped us navigate some potentially very difficult aspects of the process. We will definitely use him again.
Love these guys! They were so professional and caring. They really made getting a home loan a smooth process.
Thanks so much for working with us on the purchase of our new home. Your process was very smooth considering all the roadblocks that most underwriting processes have and this one was no different. Because of your great communication throughout the process we were able to close on our original closing date. One of you always answered the phone or called us back very soon when we had questions and that ranks very high on our scale. You will be the first people I call the next time I need a mortgage product or have a financial question. We will also recommend you to our friends and family.
Having purchased our previous house through owner financing, I had no idea of all the steps involved in home buying. Fortunately, I was referred to Matt by our financial adviser, and I’m glad I decided to call. Matt and his team were very helpful and maintained an open line of communication throughout the entire process. Without going into a long story, let’s just say there was an instance where my family and I were on vacation in the mountains with little to no access to a telephone. Matt took the reins in our absence and worked with our realtor and together they came through with some important documentation that otherwise would have kept us from getting our dream home!
“Love it when my lender says “clear to close”! 6 days before the scheduled date! You guys are awesome!”
Best phone call of the day on the way home from showing one of my listings…. Clear to close 2 weeks ahead of schedule, with an interest rate lower than originally quoted. Part of being a great agent is having a great team of professionals to work with.
“Thanks Matt for doing a great job for Jim! I never have to worry about the loan process for my clients when working with you and your team! Thanks a bunch for your hard work…:)”
Matt helped us finance the purchase of a foreclosed home. When it comes to closing a deal, even with challenging circumstances, they went above and beyond to get the deal across the finish line. We have now purchased a home and done a refinance with their team and both were fantastic experiences. We would definitely use his service again and recommend them to family or friends.
Matt provided our family with fantastic service. He helped us figure out what mortgage would be best for our needs. He arranged a home equity line with a bank which had to be in place to make our deal work and had everything done a week ahead of schedule.
If you ever need a mortgage, Matt Helton just knocked out 2 for me that involved a rental and a log home (not easy breezy) and saved me tons! Connect with him, even if you just have questions.
My wife and I started working with Matt in 2012 to finance our house. We are demanding people and Matt was able to provide us all of the services we needed. If we questioned some information he was providing, he thoroughly explained his reasoning. He was able to adjust the program to meet what we were comfortable with and looking for. Matt was patient. It took us over a year to find a house. He checked in on us from time to time, but it never felt pushy. Overall I am happy with the service we were provided.
It was a real pleasure working with you on our home buy. You made the experience very quick and very easy. You not only facilitated the process, but you kept us informed. Further, you saved us money! Thank you so much for performing above and beyond expectations.
Sold my home and needed to find another quickly. Knowing that getting a mortgage could be a lengthy process, I was stressing out. Then a friend told me about Matt Helton. As soon as I contacted Matt, he began working diligently. He walked me through all the steps and explained everything – he was fantastic!! From the first contact with Matt straight through to the closing (11 days), he was helpful and professional. I would highly recommend Matt to anyone.
Making a major investment, like buying a home, can be very taxing for any individual. I experienced a situation with another lender who lead me on for a month and at the last minute could not meet my mortgage needs. Someone recommended Matt Helton. From the first contact with the mortgage consultant I was lead through each process in a seamless effort. They constantly were in contact with me for either additional information or exactly where I was in the approval process. I am now a very pleased and proud home owner thanks to the very personal and professional assistance of Matt Helton and his team.
I want to take this opportunity to thank you for making our home-buying experience smoother and less stressful than we could have imagined. Throughout the mortgage process, each step was carefully explained and we knew any questions would be answered in a timely manner. In this world of “fly by night” businesses and unethical practices, it was refreshing to deal with honest people possessing the highest integrity. Our experience with you and the entire team assured us we were dealing with a family-friendly organization who had our best interest at heart. We would gladly recommend your services to anyone who is looking to finance their first home or seeking to refinance to a lower rate.
I give my fullest and most sincere recommendation for you to trust your next mortgage to Matt Helton and his terrific Mortgage Team. I shopped several Mortgage Brokers in my House-Hunting process, and after a face-to-face meeting with Matt, it was crystal clear to me that he was going to guide me through this process. From start to finish, Matt was responsive, professional, thorough and exuded the highest in professionalism. As Dave Ramsey talks about, I look for people with the “heart of a teacher” that do not just give me the latest rates and collect all my information for the credit review process, but the way he gave me as much time, detail and information as I requested (which was A LOT!), all the while, he never made me feel like I was a burden or a bother. I appreciate that very much and is among the many reasons why I chose Matt for the Mortgage on my first house purchase!
Thank you so much for helping us refinance to a shorter term mortgage!
This is our SECOND time to use Matt to refinance and we will definitely use him in the future if the need arrises.
We worked with Matt in 2010 and just completed our second refinance with him. His customer service and excellence is what brought us back!
Matt was very helpful and he always strived to make sure you, the customer, completely understand everything in the process.
Similar to other customers, we had wanted to refinance almost a year ago. After discussing the possibilities, Matt advised us that it was not in our best interest at that time. Fast forward a year later and we were able to shave off 2 years of mortgage payments and get a lower interest rate.
Thank you so much for all of your hard work. You all are amazing. It seems harder and harder to find people that do what they say they are going to do. After the nightmare of trying to deal with another mortgage company I was just about to give up and try again later, but then I came to you and you pulled it off with flying colors. You were able to get it done in 11 days and get me a much better rate. Thank you so much for everything.
“It was a great experience working with Matt. Everything went so fast without any hassle from starting till the closing of the house within 30 day period. Their communication was awesome kept me in loop all the time. Before contacting them, I called many lenders for the quotes and none of them were guaranteeing the rates but these people are very honest and the rates did not change at all. They understand our goals and work alongside. I appreciate all the extra steps that Matt took to make everything go smooth … with the highest integrity.
I would gladly recommend you to others, In fact I already did to couple people for their new purchases.”
My wife and I connected with Matt about a year ago to discuss refinancing. He put the work in but told us it was not in our best interest to go that route. We appreciated the honesty. It seemed like he was actually looking out for us and not looking to close the next deal. When we recently decided to sell our condo and buy a home, there was no doubt that Matt was the person we needed to contact. A few emails and a phone call later, we got things started and were headed in the right direction with Matt and his team. They were easy to work with, fast, helpful, and on time. Our situation was a little unusual in that our closing was about 45 days away but they were not going to wait around. Everything was finished two weeks before closing. We even walked into our closing with the confidence that everything we needed was in order thanks to the hard work of Matt and his team.
Working with Matt and his team made the entire mortgage origination experience painless – from start to closing in 23 days!
Their level of communication with me was outstanding and I knew where we were in the process the whole time.
I simply can’t imagine anyone doing a better job for you than Matt and his team– they are the best!
Wow! What a great experience working with you and your team. I couldn’t ask for a better team of folks to work with. I’ve closed on several loans in the past, but don’t think I’ve ever had any team as prepared and organized as you two. The process from beginning to end was flawless and worked more smoothly than I have ever experienced. We closed our loan in record time in 17 days! The updates you and your team would provide me both by email and phone were key to my comfort along the way. These helped me understand exactly where things were at in the process and also allowed me the best opportunity to pull all of the documents together in such a way that we optimized the time needed on both sides of our partnership. Well, that probably sums it up best … partnership. Knowing that we had a partnership enabled me to move forward with confidence and trust all the way to the end. Again, I appreciate all the extra steps that you and your team took to make everything along the way … especially the document underwriting preparation process … easy, smooth and with the highest integrity. I’d gladly recommend you to others including friends and acquaintances … in fact, that’s exactly what I’ll do!
I recently closed a house with the help of Matt and his team. This is a great team to work with. They plan everything ahead of your move and work with your real estate agent to coordinate. They listen to you and understand your intentions as well as concerns. They will try their very best to make sure everything in the mortgage process is smooth and surprise-free. They are great at follow-up and getting things done. I was able to close my house in a little more than three weeks. All this happened while I was out of state and relied on email and fax to do business.
I highly recommend Matt and his team, 100%!
I was so excited to get a sales contract on my existing home, but the closing date was coming up in only 3 weeks so I had to act fast! Luckily I found my perfect home, but by that time we were only 11 short days away from the date I had to be out of my house. I was so anxious and stressed out to think of moving out of my home and having nowhere to go. What would I do with my things? Storage and moving is so expensive anyway, could I afford to pay all these costs twice? What would I do with my pets during this time? As soon as I began working with Matt, I could tell Matt and his team were making my loan a priority and they genuinely cared about making the outcome positive. They were incredibly responsive and kept me posted every step of the way. And we made it! They got my loan done in 11 days, and got me into my new dream home on time!!
I would like to thank Matt Helton and his team for their diligent and hard work on my behalf. They had an especially difficult case to work for me in a very tight time frame. I had initially been working with a different loan company who ultimately made several costly mistakes in getting my loan processed and approved. I felt so much distrust for the original company due to their incompetence that I knew that it would be a mistake to continue to do business with them in a matter as serious as helping me to procure a home loan. So I decided to terminate the relationship. Then I remembered meeting Mr. Helton at a new home buyers’ seminar six years ago. I remembered him to be patient, kind and most of all, knowledgeable. At the eleventh hour, I gave Mr. Helton a call and explained what had happened to me. He calmly, yet enthusiastically told me that he had corrected these types of mistakes before and that he felt he could do the same for me. The only issue was that I was already in contract to buy a home that was scheduled to close in less than three weeks. After the team realized that I was still serious about buying the home, they got to work. His team called me every day, no less than twice a day, to get everything done and Mr. Helton kept me encouraged while working his magic behind the scenes. Needless to say, from start to finish, they got the loan processed, approved and closed in 16 days! Wow! And this was a FHA loan, they were not going to let me lose my dream home. I just want to thank Matt and his team for helping make my dreams of home ownership come true. You guys are truly THE BEST!
“Matt is as good as it gets in the lending world. His knowledge and abilities far exceeded my expectations. After a 4 month battle with another mortgage company, I was referred to Matt. Matt was honest and upfront about everything. He was able to get a home loan for me when others in the lending world had failed. There are only 2 reasons I can call TN my home and Matt is one of them. Thanks for everything you will always have my business.”